We tend to tiptoe around the topic of death. It’s often uncomfortable to talk about the last days or weeks before our loved ones or our patients pass away.
It’s a difficult topic and it often hinders communication at a moment when our patients need it the most. I’m sure you have excellent people skills and this email is just a reminder of some of the approaches that work when dealing with a patient who doesn’t have much longer to live.
Here’s how you can support them:
- Let them speak their heart – Your patients might need time to process information in their minds and may feel a wide array of changing emotions. In these moments we need to be understanding of their feelings and allow them to cleanse themselves of thoughts.
- Allow them to recall the past – Most people are separated from their loved ones in this stage and have plenty of time to think about the past. Cherish the moments when they talk about the past and empathize with them.
- Know the importance of silence – Sometimes the people that have been told their end is near will want to tell you everything at once, but there are times when they would like to be alone and silent. Give them space and honor that. Don’t take it personally and give them time to heal.
- Be prepared to talk about death – Talking about death can be puzzling but it’s something patients might feel the need to discuss. Let the patient mourn and cleanse and try to keep the tone natural and positive while avoiding giving advice or sharing too many of your opinions.
- Be there for them when things get harsh – They may want to complain about their condition or symptoms and it’s important to make them feel like they belong and know that they are not a burden.
And know that if all this become overwhelming you can ask for advice or help.
If you’d like to have a conversation about what can be done to make sure your patients get the best end-of-life support, contact me.